Business Plan 2017-18
WTC aims to improve the health, independence and wellbeing of older and vulnerable people through Assistive Technology (AT). This will require full integration with Health and Social Care.
WTC aims to be a leading provider of AT services in the Midlands, West of England and Wales by becoming a key player in the Health and Well Being infrastructure and service delivery. An important part of this will be to influence procurement practices.
Partnership is a cornerstone of WTC. Our Consortium membership reflects this and we want to share that vision with likeminded partners who are keen to innovate and deliver high quality services. WTC also provide services to the tenants of WFCH and in doing so contributes to the value of the Group’s assets and services.
Following the restructure of the Senior Management Team, WTC has been moved into the Independent Living Services Directorate, alongside Care & Support24. This new directorate will focus on the most vulnerable customers and the two services will work closely together to provide a seamless service. A major theme for 2017/18 will be to ensure Independent Living Services and Housing Management Services are aligned and are contributing to agreed and shared outcomes to meet the needs of its customers. WTC will play a major part in this.
The Community Housing Group and subsidiary companies share the same strategic goals and have adopted a Group Mission, Vision & Value statement. This business plan demonstrates how we will achieve our goals and targets.