New and Existing Customers

Telecare uses a range of sensors linked to a base unit (a kind of telephone)

All telecare users are given a personal radio trigger which you wear on your wrist like a watch or around your neck like a pendant to call for help.

Telecare can manage dangerous situations such as when you have had a fall or feel unwell and can get you the help you need as quickly as possible.

Additional sensors can detect if something has gone wrong in your home, such as a flood from an overflowing tap, extreme changes in temperature (too hot or too cold), smoke from a fire and the silent but deadly gas, carbon monoxide.

The sensors trigger an alert and an operator will immediately speak to you to check if everything is ok or if you need assistance.