The word ‘tele’ means at a distance. Hence telecare is ‘care at a distance’. Telecare consists of smart sensors placed around the home linked to a social alarm unit and monitored 24 hours a day, 365 days a year by a monitoring and response centre enabling swift action to be taken should an incident occur.

Technological advancement over recent years has taken telecare into new territory. Traditional telecare relied heavily on user intervention in a crisis but the new phase of telecare on offer in today’s market is all about passive prevention. This means that meeting the very specific needs of individual clients a very positive experience helping all types of individuals to meet their desire for independent living through monitoring and reassurance rather than crisis management.

Today many organisations including the government understand that telecare is a way of supporting people at home and that for relatively little investment, telecare can support home care packages and offer a viable alternative to residential care. Furthermore it is accepted that the infrastructure for delivery of telecare is already in place through a network of existing social alarm monitoring and response services.

Worcestershire TeleCare has developed considerable experience in the deployment and monitoring of telecare solutions through the provision of tailored solutions direct to members of the public and through joint working initiatives, for example with local social care partners.

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